Welcome to the Hilton Executive Tower and Garage.
Melvin Mark Brokerage Company and the Hilton Executive Tower staff are dedicated to ensuring that you receive first-class service. We hope that the following description of the building services and procedures will assist you in becoming acquainted with the building.
Melvin Mark Brokerage Company will mail a rent statement at the end of each month for the following month’s rent. Along with your statement, you will receive a return envelope to send your rent check back. Checks should be made payable to Mark-Taylor LLC. Questions concerning your monthly rental statement can be answered by calling our Accounting Department, (503) 223-9203.
Questions concerning charges for tenant improvements can be answered by Connie Lingel, Construction Accountant, at (503) 546-4533 (email: email@example.com).
Melvin Mark Brokerage Company
Attn: Accounting Dept.
111 SW Columbia, Suite 1380
Portland, OR 97201
Hilton Executive Tower and Garage is a designated non-smoking building by the Oregon Clean Air Act (OR 433.835 – 433.875.) Smoking is prohibited in all public areas of the building including lobbies, corridors, stairwells and rest rooms.
Please contact the building manager to make arrangements for all lock changes or duplicate key requests, etc.
Pets are not permitted inside of the Hilton Executive Tower and Garage unless they are ADA defined service animals.
Please check with the building manager before hanging pictures or other items on the walls. You are responsible for the restoration of the wall system at the end of your lease and our personnel will show you the proper methods to use to minimize damage to the walls.
Please refer to your lease for specifics. Good housekeeping is a very important phase of our building operation.
Hilton Executive Tower and Garage has covered bicycle racks by the parking entrance.
The building manager is available to advise you on any aspect of remodeling or refurbishing your work space. Any proposed changes in the physical layout, electrical service, mechanical operation or locks in a tenant’s space must be submitted to the building manager for prior approval. The building manager will coordinate the preparation of any needed drawings, permits, reviews and inspection by local officials to assure compliance with building codes.
The building personnel have a very strict schedule of work to be performed in order to maintain the first-class condition of the building. We are equipped to respond to maintenance and mechanical problems through the use of our pager system to reach our building personnel. In order to eliminate problems for both parties, we ask that each tenant funnel all problems and requests through our main office (contact information listed below).
If for any reason emergency help is needed, please call 911 immediately. If it is not a life threatening emergency and is during normal business hours, one of our staff members can be reached by calling our main office at (503) 223-9203. If for any reason assistance is needed after hours, please call our answering service at (503) 223-9203.
In the event of a medical emergency, call 911 immediately. Be prepared to give the dispatcher the building address and your floor and suite number.
It is rarely necessary to evacuate the building due to a power failure. Unless you are directed to do so through the emergency communication system, please remain in your offices. If ordered to evacuate, do not use elevators. Exit calmly through the nearest stairwell.
The building manager will attempt to advise you regarding the length and cause of the power failure as soon as possible.
In the case of an earthquake, keep away from windows and all other glass, free standing partitions or objects that may fall. Crouch under a desk, table or other heavily reinforced object. Be prepared for aftershocks. If it is necessary to evacuate the building, use the stairs and move to an open area away from high-rise structures.
In the event of a bomb threat, record as much information as you can including: what the caller said and their gender, identify any background noise and assess the validity of the call. If possible, ask the caller where the bomb is located, when is it set to go off and what the bomb is contained in.
After receiving the call you should call 911 immediately and provide the dispatcher with complete details of the call. Be sure to identify the building address, your company name and suite number. Next contact our main office at (503) 223-9203 and inform them that you have received the threat and have called 911. The decision to evacuate will be made immediately.
Should a riot or civil disturbance start outside of the building, please notify building management and call 911.
In the event that an elevator stops with passengers in it, remember to remain calm. Pressing any emergency button within the cab will alert the elevator company that the cab is malfunctioning, what cab it is and what floor it is stuck on.
In the event of a power outage, elevator emergency lights will remain on, but the car will temporarily stop. Each elevator will automatically return to the lobby where the doors will open and they will then be out of service.
In the event of a fire, the elevators must not be used for evacuation. All tenants must use the stairs in this situation.
In the event of flooding or a water leak, contact our main office immediately at (503) 223-9203. If possible, remove all desktop items and close file drawers to limit damage. Move materials off the floor, if possible. The building staff will turn off the water source and shut down electrical power as needed.
When severe weather conditions become apparent, the U.S. Weather Bureau describes the conditions by two classifications, a watch or a warning. A watch becomes effective when atmospheric conditions are right to produce the particular weather phenomenon. A warning means that the weather condition has been spotted and prompt action must be taken for safety.
Except in very rare circumstances, the decision to evacuate the building based on the above weather reports will not be made by the building staff, but rather by each individual tenant.
It is the retail tenant’s responsibility to perform regular maintenance and HVAC repairs. Please refer to your lease for guidelines. If you have any questions, please contact the building manager at (503) 223-9203 (option 9).
Our team's knowledge and experience is available to help you make the best commercial real estate decisions for your business. Questions about lease agreements or additional space requirements should be directed to:
It is the retail tenant’s responsibility to perform regular maintenance and HVAC repairs. Please refer to your lease for guidelines. If you have any questions, please contact the building manager at (503) 546-4546.
Hilton Executive Tower and Garage has an 11-story, 683-space parking garage which is available to tenants and their guests. Please refer to your lease for specifics. Monthly parking passes can be purchased through Star Park at (503) 223-4128.
Melvin Mark Companies is committed to conserve natural resources, use energy efficiently and reduce pollution. For more specifics on Melvin Mark's recycling program, click here. Please contact your building manager or superintendent.
Hilton Executive Tower and Garage is patrolled by Star Park. Tenant after hours or weekend access for repair, service or construction work is to be scheduled through the building manager's office.
Questions regarding building signage and directories should be directed to Operations Coordinator at (503) 546-4546.
Signage requests can take four to six weeks to be completed after the date we receive the Signage Form. Please call if you need a price schedule for changes to your existing signage.
Prior to move in, tenants should contact the provider of their choice to set up phone service. It is the tenant’s responsibility to have the phone service hooked up from the basement to the suite.
Building personnel are available to advise on any aspect of remodeling or refurbishing. Any proposed changes in the physical layout, electrical service or mechanical operation in a tenant's space must be submitted to the building manager for approval of working drawings or plans prior to any work being started. The building manager will help coordinate all construction work. Construction clean up is the responsibility of the workmen unless special arrangements are made through the building manager.
Questions regarding the design or construction of your new or existing space should be directed to David Brown, Architectural Services Director, at (503) 546-4526 or Brandi Stevens, Senior Space Planner, at (503) 546-4531.
Melvin Mark Companies (MMC) belongs to a permit program with the City of Portland called the Facilities Permit Program (FPP). Participating in this program simplifies and expedites the permitting process.
Under the FPP, all charges for permits or field inspections done in a participating building are billed directly to MMC. Any charge for which MMC is not the contractor is then billed back to the tenant.