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Welcome to Sunset Center at Tanasbourne. Sunset Center offers over 70,000 square feet of Class A space in the heart of the 850-acre Tanasbourne Planned Unit Development, with convenient access to the Sunset Highway and amenities such as the Streets of Tanasbourne retail center and excellent fiber optic service.
Melvin Mark Brokerage Company and the Sunset Center at Tanasbourne staff are dedicated to ensuring that you receive first-class service. We hope that this description of the building services and procedures will assist you in becoming acquainted with the building.
Melvin Mark Brokerage Company will mail a rent statement at the end of each month for the following month’s rent. Along with your statement, you will receive a return envelope to send your rent check back. Checks should be made payable to Mark Tanasbourne LLC. Questions concerning your monthly rental statement can be answered by calling our Accounting Department, (503) 223-9203.
Questions concerning charges for tenant improvements can be answered by Linette Grayum, Construction Accountant, at (503) 546-4545 (email: lgrayum@melvinmark.com).
Melvin Mark Brokerage Company
Attn: Accounting Dept.
111 SW Columbia, Suite 1380
Portland, OR 97201
To facilitate your move or deliveries, we request your cooperation by adherence to the following procedures:
Small Items:
Larger Items:
Sunset Center at Tanasbourne is a designated non-smoking building by the Oregon Clean Air Act (OR 433.835 – 433.875.) Smoking is prohibited in all public areas of the building including lobbies, corridors, stairwells and restrooms.
Please contact the building manager to make arrangements for all lock changes or duplicate key requests, etc.
Pets are not permitted inside of Sunset Center at Tanasbourne unless they are ADA defined service animals
Please check with the building manager before hanging pictures or other items on the walls. You are responsible for the restoration of the wall system at the end of your lease. Our personnel will show you the proper methods to minimize wall damage.
The building manager will be happy to advise tenants and to help arrange for additional carpet care service.
The Sunset Center at Tanasbourne janitorial staff is on the job five nights per week beginning at 5:30 p.m (except holidays). To assure no important documents are disturbed, we have established a policy that only desks that are clear of papers will be cleaned. Recycling boxes are provided. The janitors dispose of full recycling boxes.
Good housekeeping is a very important phase of our building operation. We make frequent inspections and meet regularly with the cleaning contractor who services the building to discuss their performance and areas where improvement may be required. We want to know when the service is not satisfactory. Any problems with or suggestions about the cleaning should be directed to the Operations Department. Tenants are expected to bear the expense for the removal of refuse that substantially exceeds the normal daily amount.
The building manager is available to advise you on any aspect of remodeling or refurbishing your work space. Any proposed changes in the physical layout, electrical service, mechanical operation or locks in a tenant’s space must be submitted to the building manager for prior approval. The building manager will coordinate the preparation of any needed drawings, permits, reviews and inspection by local officials to assure compliance with building codes.
The building personnel have a very strict schedule of work to be performed in order to maintain the first-class condition of the building. We are equipped to respond to maintenance and mechanical problems through the use of our pager system to reach our building personnel. In order to eliminate problems for both parties, we ask that each tenant funnel all problems and requests through our main office (contact information listed below).
Sunset Center at Tanasbourne has one conference room as follows:
In order to provide equal access to the use of the conference room for all tenants, following are guidelines to use when making reservations:
Reservations can be made in advance by:
If for any reason emergency help is needed, please call 911 immediately. If it is not a life threatening emergency and is during normal business hours, one of our staff members can be reached by calling our main office at (503) 223-9203. If for any reason assistance is needed after hours, please call our answering service at (503) 223-9203.
In the event of a medical emergency, call 911 immediately. Be prepared to give the dispatcher the building address and your floor and suite number.
After the 911 call is complete, contact the building manager at (503) 223-9203 to report the medical emergency; this will allow management to have an elevator held at the lobby for the EMS team when they arrive. If time permits, post one person at the lobby elevator to lead the medical team directly to the person in distress.
For your safety and that of your clients, we have installed an Automated External Defibrillator (AED) in the building. The Sunset Center Building’s AED unit is now located on the first floor, just west of the elevator lobby. The AED unit is available 24 hours a day in the event of an emergency. The AED is about the size and weight of a laptop computer and once opened, the device will instruct the rescuer how to proceed.
It is rarely necessary to evacuate the building due to a power failure. Unless you are directed to do so through the emergency communication system, please remain in your offices. If ordered to evacuate, do not use elevators. Exit calmly through the nearest stairwell.
The building manager will attempt to advise you regarding the length and cause of the power failure as soon as possible.
In the case of an earthquake, keep away from windows and all other glass, free standing partitions or objects that may fall. Crouch under a desk, table or other heavily reinforced object. Be prepared for aftershocks. If it is necessary to evacuate the building, use the stairs and move to an open area away from high-rise structures.
In the event of a bomb threat, record as much information as you can including: what the caller said and their gender, identify any background noise and assess the validity of the call. If possible, ask the caller where the bomb is located, when is it set to go off and what the bomb is contained in.
After receiving the call you should call 911 immediately and provide the dispatcher with complete details of the call. Be sure to identify the building address, your company name and suite number. Next contact our main office at (503) 223-9203 and inform them that you have received the threat and have called 911. The decision to evacuate will be made immediately.
Should a riot or civil disturbance start outside of the building, please contact building management and call 911.
If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and police will be notified.
In the event that an elevator stops with passengers in it, remember to remain calm. Pressing the phone button within the cab will alert the elevator company that the cab is malfunctioning, what cab it is and what floor it is stuck on. A maintenance person will communicate with passengers when they arrive.
In the event of a power outage, elevator emergency lights will remain on, but the car will temporarily stop. Each elevator will automatically return to the lobby where the doors will open and they will then be out of service.
In the event of a fire, the elevators must not be used for evacuation. All tenants must use the stairs in this situation.
In the event of flooding or a water leak, contact our main office immediately at (503) 223-9203. If possible, remove all desktop items and close file drawers to limit damage. Move materials off the floor, if possible. The building staff will turn off the water source and shut down electrical power as needed.
When severe weather conditions become apparent, the U.S. Weather Bureau describes the conditions by two classifications, a watch or a warning. A watch becomes effective when atmospheric conditions are right to produce the particular weather phenomenon. A warning means that the weather condition has been spotted and prompt action must be taken for safety.
Except in very rare circumstances, the decision to evacuate the building based on the above weather reports will not be made by the building staff, but rather by each individual tenant.
The thermostats located throughout the building are sensitive instruments. Tampering with these instruments can cause failure of the heating and air conditioning systems. It is our objective to keep the temperature in your work space as comfortable as possible for everyone and we are committed to conserving energy by operating our mechanical plant efficiently.
Due to solar radiation through the glass, you will find your office more comfortable if you draw the drapes or close the blinds on either warm or cold days. Proper operation of the air conditioning system is based on drapes or blinds being in the drawn position during direct solar exposure.
Normal heating and air conditioning operating hours are Monday through Friday from 7:00 a.m. to 6:00 p.m. and 8:00 a.m. to 1:00 p.m. on Saturday. The systems are off on Sunday. Extended hours of operation may be arranged by notifying the building management 48-hours in advance by calling (503) 546-4546. Off-hour HVAC charges may apply. Please contact the building manager for specifics.
Our team's knowledge and experience is available to help you make the best commercial real estate decisions for your business. Questions about lease agreements or additional space requirements should be directed to:
For tenant maintenance and HVAC issues Monday through Friday, 8:00 a.m. to 5:00 p.m., email the request directly to tenantmaint@melvinmark.com. You may also call tenant maintenance directly at (503) 546-4546, or use our online form located here.
For emergency issues (toilet overflowing, etc.) please call in the request. For emergencies after business hours, please call our main office at (503) 223-9203, and you will be directed to our answering service.
Sunset Center at Tanasbourne has no designated parking. Please be considerate of other tenants and park in areas in close proximity to your office. Please review your lease for further specifics.
The owners are committed to conserving natural resources, using energy efficiently and reducing pollution. One way we do this is by providing opportunities for our tenants to recycle. Each of our buildings has a recycling program. Your building manager will furnish you with boxes for recycling office paper products. They will also show you where glass, plastics, cardboard, and metal can be collected. If you have any other questions or suggestions regarding recycling, please contact your building manager.
Sunset Center at Tanasbourne is protected by very strict security measures. The building is opened each weekday morning at 7:00 a.m. After hours or weekend access for repair, service or construction work is to be scheduled through the building manager's office.
Questions regarding building signage and directories should be directed to Operations Coordinator at (503) 546-4546.
Signage requests can take four to six weeks to be completed after the date we receive the Signage Form. Please call if you need a price schedule for changes to your existing signage.
Prior to move in, tenants should contact the provider of their choice to set up phone service. It is the tenant’s responsibility to have the phone service hooked up.
Building personnel are available to advise on any aspect of remodeling or refurbishing. Any proposed changes in the physical layout, electrical service or mechanical operation in a tenant's space must be submitted to the Building Manager for approval of working drawings or plans prior to any work being started. The Building Manager will help coordinate all construction work. Construction clean up is the responsibility of the workmen unless special arrangements are made through the Building Manager.
Questions regarding the design or construction of your new or existing space should be directed to David Brown, Architectural Services Director, at (503) 546-4526 or Brandi Stevens, Senior Space Planner, at (503) 546-4531.